FAQ


Native Poppy Shop | FAQ

 

Q: What are your hours?

A: 8:00am – 6:00pm everyday. We are at 2335 University Ave. San Diego, CA 92104, at the corner of Texas and University. Swing by and pick up a beautiful arrangement anytime during our business hours. You can order online, in store or give us a call at (619) 535-0245.

 
Q: Can I pick up flowers?

A: Yes! We are at 2335 University Ave. San Diego, CA 92104, at the corner of Texas and University. Swing by and pick up a beautiful arrangement anytime during our business hours. You can order online, in store, or give us a call at (619) 535-0245. Check out our menu.




Q: Do you deliver?

A: Absolutely! Simply place your order online, in the store, or over the phone, and we can deliver it to you by bike or by car. Call us for a delivery quote by car at: 619-535-0245. We offer same day delivery if orders are placed by 10AM PST. Check out our map to see if our courier delivers near you!




Q: How can I cancel or modify my order?

A: Things happen! We understand and have you covered! You can cancel or modify your order with 48 hours’ notice. Just let us know how we can help and we'll be in touch to confirm we've made the requested change.




Q: What's the stem bar?

A: Our unique in-store experience allows our customers to pick exactly what flowers they want. Flowers are sold per stem or in small bundles. Bring up your selection to our bar and we will wrap them for you to take home! If you’d like your stem bar selection to be arranged by one of our designers, you’re welcome to order off of our menu!

Q: Can I order coffee here?

A: While we share a storefront with our friends Communal Coffee, we are separate businesses. You can order coffee on the left and flowers on the right.
 

Q: Can I make special requests?
A: Native Poppy flower arrangements are all one of a kind! Each one is subject to flower availability and season. While we can take requests for certain color schemes we reserve the right to substitute as needed. That means we cannot guarantee any specific flowers or colors. However, for special events or weddings, we are happy to review your request and send you a quote. Any custom orders for events can be booked through Native Poppy.




Q: Do you do weddings?

A: Yes! You can find our wedding menu here, and our custom events can be found here. Our arrangements are thoughtfully composed based on color, the season and the natural surrounding environments. We believe that people are simply just happier when they are surrounded by plants and flowers. Any custom orders for events can be booked through Native Poppy.
 

 
Have a different question? Ask us!

Call: 619-535-0245

Email: hello@nativepoppy.com